Reviews

What our customers say about us

G E Hartley & Son prides itself on the service that we offer so we are always happy to receive feedback and independent reviews provided by families we have worked with. Here are a few recent reviews and comments our families have left us.

If you would like to provide feedback please don’t hesitate to get in touch.

Rated 5.0 / 5 based on 11 reviews. Collected from Google and Much Loved.

Google

Walt Treloar

December 3, 2025

Russell and his team made a difficult time much easier to handle. Lots of people commented on how well the funeral went.

Google

Liz Holliday

November 10, 2025

Excellent service and kind and compassionate staff who looked after our family through all stages of the process

Google

Michelle Durand

October 24, 2025

James dealt with the funeral arrangements from start to finish. When we requested teams call as a party was abroad this was accommodated. The communication and way it was done was just right. Would definitely use their services again thank you

Google

Emma Butterfield

October 10, 2025

My Father died back in July suddenly at home. No one really tells you what to do or how to organise things. I rang them that morning and they were wonderful, so compassionate and supportive, they discussed how they will help and what was going

Google

Debbie Stott

September 24, 2025

James was very professional and helpful with any queries or concerns I had.He was very approachable and made this upsetting time easier for us.He was very efficient.

Google

Nicolas Povall

September 7, 2025

Thank You for Your Compassion and Professionalism My auntie was deeply impressed with the service provided for my cousin Katheryn's funeral last Thursday. From what I observed, the team was truly wonderful—marvellously supportive, respectful, and kind throughout the entire day. It was a sad occasion,

Google

Richard Crawford

August 27, 2025

The whole team were very efficient, sympathetic and understanding. Everything was handled with professionalism and communication was detailed throughout. Particular thanks to Rob, who was our main contact, but also to Stewart and the rest of the team.

Google

Jason Wynne

May 9, 2025

The staff were all very good and patient and informative of the process and did everything possible to accommodate our particular requests . Stuart was the person we had most dealings with and he was always polite, professional and attentive and was very good on

Google

Samantha Walton

May 6, 2025

I could not fault the service offered to me in a most distressing time. Every member of staff was wonderful, but I mainly dealt with Russell, who was brilliant. From finding the perfect coffin for my dad , with aeroplanes on, to just making everything

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